Open Chrome and click on the menu (the three vertical dots in the top right hand corner of the browser).
Clearing cookies in Chrome is easy, click Ctrl+Shift+Del or: You may also encounter “ERR_TOO_MANY_REDIRECTS” as part of your error message.
Clear cache for that website: Website cookies can cause an error message to appear if, for example, your browser has an old SSL certificate for that website cached.
If this is the problem, the message may also say “NET::ERR_CERT_DATE_INVALID”. It might seem like a small consideration, but if your device’s time is completely at odds with the time validity of the SSL certificate, it will be read as erroneous.
Check the time and date: No, not on your wristwatch or calendar - your device’s operating system.
How to fix SSL certificate errors in Chrome for usersįor someone trying to access an apparently insecure website, there are a few things you can do on your browser and operating system to fix the problem. If you’re having issues with SSL certificate errors in Chrome, check out our knowledgebase for more information, or contact our support team. Your have a self-signed SSL certificate, or you didn’t purchase one from a trusted certificate authority Your SSL certificate is only valid for the main domain and not the subdomains There are a number of reasons why your website’s SSL certificate might be considered invalid by Google Chrome. This blog post will guide you through some of the different reasons why an SSL certificate error message might be shown in Google Chrome and how you can fix them, whether you’re a website owner or user.įixing Google Chrome SSL errors for website owners Luckily, fixing these problems isn’t too complicated. That said, sometimes there can be an issue on the user’s end to trigger this warning. It should be emphasized at this point that this message is absolutely there to protect you, and most of the time is legitimate. If you’re certain you’ve gone through all the required steps of installing your SSL certificate only for Chrome to tell you something’s gone wrong with your site security, it might be tempting to throw your hands up and give up completely.įor users, it’s irritating to try to access a site only to be given the “Your Connection Is Not Private” message, along with the “Not Secure” warning in the address bar, especially if you could have sworn the site had been secured earlier that day. There’s nothing quite as frustrating as encountering an SSL certificate error, for website owners and users alike.
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